How do you measure the impact of meetings on your organization's performance and culture? How do you prevent meeting fatigue and burnout from eroding your team's productivity and engagement? These are the questions that Riva, a fast-growing FinTech company, faced when they switched to a remote-first workforce during the pandemic.
With the help of Kairos, a research-based meeting performance software, Riva was able to transform their meeting culture and achieve five measurable, research-based outcomes in just six months. Led by the research and training from leading meeting scientist Dr. Steven Rogelberg, this case study explores how Riva and their VP of Operations, Jameson van Dijk went on a quest to get out of the meeting rut and refocus teams towards outcomes.
Explore this case study to learn how Kairos empowered Riva to build a high-performance culture through better meetings.
A Case Study on Boosting Productivity and Engagement
Are endless meetings draining your team's energy and productivity? You're not alone. Meeting fatigue and burnout are rampant in today's fast-paced work environment. But what if there was a way to reduce unnecessary meetings, improve focus, and boost overall employee satisfaction? In this case study, we'll explore how Kairos helped Riva to eliminate meeting fatigue and burnout, leading to increased productivity and a happier workforce.
Riva was facing a significant challenge: How time is spent during the pandemic was a black box to executive leaders. There was a shared feeling of frustration with long, extensive meetings with as many as 13+ stakeholders at a time. However, the lack of data and insights made it unclear how this affected the organization.
How Riva Transformed their Meeting Culture
Riva turned to Kairos’ research-based meeting performance software to add clarity and tangible improvements to their meeting culture.
“What made Kairos different is the team approach... Kairos brought us together as a team and helped us make small changes that created organizational momentum. We can now feel the energy and focus in all of our meetings!” says VP of Operations, Jameson van Dijk.
Thinking back to the kick off with Kairos, Jameson van Dijk reminisces “I didn’t realize how much potential we had to improve until I saw it in the numbers. It goes so far beyond adding thoughtful agendas to meeting.“
The team at Riva reported significant learnings, including taking a more thoughtful approach to required attendees, tying meetings to strategic goals and decision-making, a more collaborative approach, and ensuring that meetings end on a positive note.
The Results
Our partnership with Riva yielded impressive results:
- 75% drop in meetings that are too large. Like many tech companies, Riva struggled with optimizing attendance to make meaningful progress towards strategic goals. With Kairos, Riva was able to invite the right attendees to participate in the live discussion and allow the team to do more with less.
- 55% shorter meetings. Shaving off 8+ minutes per meeting on an org-wide average, Riva was able to accomplish more in less time. Good-bye follow up meetings!
- 15 hours of time wasted saved in the first week
By implementing a scientific approach to meeting management, Riva was able to successfully eliminate meeting fatigue and burnout. This case study demonstrates the significant impact that optimized meeting practices can have on employee well-being, productivity, and overall business success.
Discover more about how Riva significantly improved key performance metrics by downloading our case study.
